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An AI receptionist for your business

It answers your WhatsApp, picks up the phone and handles your website chat at any hour. You keep working; in the morning you get the summary.

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In a nutshell

A virtual receptionist is an AI assistant that knows your business: opening hours, prices, services, menu and house rules. It looks after everyone who writes or calls at the same time, in their own language, and sorts out the everyday questions without you touching your phone.

It doesn’t replace anyone on your team. It takes care of the repeated questions (“are you open today?”, “do you have a table?”, “how much is it?”) and passes you what really needs a person, with the details already collected.

Live demo

Talk to the assistant, right now

It is a real assistant loaded with a sample business's information. Write to it as a customer would: ask for an appointment, ask a price, or switch language halfway through.

This is a demonstration with sample businesses: no booking, appointment or order is saved.

SalnitreVirtual assistant · online

What it does for you

  1. Answers on three channels

    WhatsApp, phone calls and website chat, with the same information and the same tone.

  2. Speaks four languages

    Spanish, Catalan, English and German. It replies in the language the customer writes in, without anyone telling it to.

  3. Books and takes orders

    It checks your availability, books, confirms and sends the reminder.

  4. Summarises for you

    Every morning, or after each conversation: who wrote, what they wanted and what’s left for you to do.

  5. Knows when to stop

    If something isn’t in the information you’ve given it, it says so, takes the details and lets you know. You decide which topics always go to a person.

  6. Identifies itself

    It always introduces itself as the virtual assistant. Your customers know who they are talking to.

Example

A Tuesday at 23:10, with the garage closed

Example conversation. The assistant always introduces itself as the virtual assistant.

Good evening, do you have a slot this week for a check-up before the MOT-style inspection (ITV)?
Virtual assistantHello! I’m the virtual assistant for the garage. I have a space on Thursday at 9:00 or Friday at 16:00. Which car is it?
A 2015 Seat Ibiza. Thursday works for me.
Virtual assistantBooked: Thursday 9:00, pre-inspection check, 2015 Seat Ibiza. I’ll send you a reminder on Wednesday. Whose name should I put it under?

In your diaryThu 9:00 · pre-ITV check · Seat Ibiza 2015

Price · AI receptionist

from €99/month

Set-up from €290. Excl. VAT.

  • WhatsApp, calls and website chat
  • Bookings, appointments and reminders
  • Daily summary of what was handled
  • Spanish, Catalan, English and German
  • Monthly review and adjustments
Request a proposal

Questions

Frequently asked questions

Is it one of those “press 1” robots?

No. It understands normal sentences, in writing and by voice, and replies the way someone on your team would. If it doesn’t understand something, it asks.

Do I have to change my number?

Usually not. The normal set-up is to keep your number and divert the calls you can’t take. We confirm this in the first chat, depending on your operator and your WhatsApp.

What happens if it gets something wrong?

It is set up not to improvise, and every conversation is logged. We go through them with you each month and fix whatever goes wrong. Sensitive topics can always be kept for a person.

How long does it take to get going?

Usually two to three weeks: a chat to gather the information, the set-up, and a few days of testing with you before it talks to your customers.

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Let’s talk

Tell us about your business

We reply on WhatsApp with a concrete idea of where to start. The first chat is free and with no obligation.

  • A demo with an example from your sector
  • A fixed price before you decide anything
  • If it doesn’t pay off for you, we’ll tell you
What are you interested in?

Your message reaches us straight away, at any hour. The first chat is free and with no obligation.